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Salary: £35,000 per annum full-time (incl. London Weighting, with annual pay award in line with TUC staff increases)

Hours: 35 hours per week (we will consider jobshare applications – please contact us for further information)

Location: Based in London, East and South-East Regional TUC offices, Congress House, London WC1B 3LS. Flexible homeworking by arrangement.

Responsible to: LUS Chair

Job purpose

London Unemployed Strategies Ltd (LUS) is a Community Interest Community that has been established by volunteers, with the support of the Regional TUC, to provide support and training to unemployed Londoners to organise activities that give a voice to the unemployed in the capital.

The Project Coordinator will work with the team towards the goal of ensuring that the voices and views of unemployed people form a strong factor in developing public policy and procedures at local, regional and national level.

The Project Coordinator reports to the LUS Chair and Management Team and works with project volunteers. They are based in the TUC LESE offices in Congress House, with a range of office and other support services provided by TUC LESE.

Job content

●   Developing group meetings of unemployed people into sustainable self-organised peer support groups through ongoing training and support.

●   Development and delivery of a range of training materials, courses and group meetings to enable the unemployed to better share experiences and organise around public policies and practices that have a particularly adverse effect on them.

●   Working with Jobcentre staff and management, voluntary sector organisations and trades unions across London to develop more collaborative activities and improved liaison in order to encourage the growth of organised activity amongst unemployed people.

●   Working with community-based organisations already providing training and support to unemployed people with the aim of improving and expanding provision, and in a way that reflects their aspirations and needs.

●   Developing and training a pool of volunteers to assist with the above.

●   Seeking further sources of funding and assistance in order to continue the project and develop/expand the capacity of LUS to support unemployed people.

●   At all times to carry out these duties with regards to the principles of equality and diversity; in this context, with special regard for those most affected by unemployment in London, including young people, the sick and disabled, immigrants, the over 50s and single parents.

●   To carry out such other relevant tasks as required by the LUS Management Committee.





●   No formal qualifications necessary


●   Experience of working in a paid or voluntary capacity with vulnerable and marginalised people in urban communities

●   Working with community organisations, trades unions and other voluntary sector organisations

●   Working on own initiative and as part of a small team under pressure

●   Organising meetings, conferences or similar events

●   Delivering training and/or Information, Advice and Guidance in a variety of settings

●   Lobbying private and public sector bodies, at local and/or national level

●   Presenting data in a variety of formats including report-writing and presentations

●   Use of websites and social media as an organising tool

●   Fundraising for small/medium-size community organisations



●   Excellent communication skills in English language, both oral and written

●   Good interpersonal skills with colleagues and clients

●   Confidence in maximising the use of ICT as a promotional tool

●   Confident in using effective administrative systems, especially Windows-based systems


Knowledge and understanding

●   Knowledge of community organisations and how they operate

●   Knowledge of and/or willingness to learn basic elements of current benefits system, especially Universal Credit and Personal Independence Payments

●   A knowledge and understanding of equalities and inclusion issues

●   Understanding of the varied needs of London’s diverse claimant population



●   Able to work occasional additional hours and attend weekend and evening meetings within the Greater London area




Relevant community work/trades union qualifications and training and/or willingness to undertake such training


●   Direct/lived experience of some or all of the challenges faced by claimants

●   Working in a voluntary or paid capacity with unemployed, sick and disabled people



●   Project management, research and survey skills


Knowledge and understanding

●   Basic knowledge of the current benefits system, especially Universal Credit and Personal Independence Payments.

●   Labour market policies and trends relating to employment and unemployment and related topics

Role of representatives and leaderships of community organisations